SmileDirectClub Reviews

3.3

/5.0

33 customer reviews

5

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18

4

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0

3

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1

2

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2

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12

55 %

reviewers recommend

SmileDirectClub

Note: The star rating (3.3 out of 5) is an average of all ratings, which reflects the average customer review of a business. We publish both positive and negative reviews after reviewing them.

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How would you rate SmileDirectClub?

33 Customer Reviews

by Mildred C.

Sep 18, 2022

My experience was great, I look forward to the rest of the process!

The visit was honestly one of the best dentistry related visits I've ever had. All of the staff was super kind and helpful. The person who did my scan, Parker, went through everything with me, we talked over what was going to be fixed, to the process, and everything that's going to be sent to me. The visit was very thorough and all questions and concerns were discussed. The scan was quick and quite fascinating to see your teeth from that point of view. I left the visit feeling good about my experience and looking forward to getting started.

by Willie707

Sep 18, 2022

Met with Anna today at the smile shop…

Met with Anna today at the smile shop and she was very helpful with everything by providing detailed information on the whole process from beginning to end. It was easy to believe in what this treatment does as she showed me an up close testimony of her end of treatment results. Great energy and everything just felt comfortable and chill. Would definitely recommend to anyone!!!!

by Mary Bradley

Sep 18, 2022

Thank you Smile Direct Club!

I was met with smiles and positive attitudes that made my visit much more comfortable than normal dental experiences. An associate named Sydney performed my 3D scan and answered all of my questions accordingly making my visit a five star experience!

by Adam S996

Sep 18, 2022

Manager was very informative and…

Manager was very informative and honest. Complete information about the company and answered every question I had.
I was very comfortable and I am excited

by Carpenter

Sep 17, 2022

My name is unique and my smile guide…

My name is unique and my smile guide was Cameron she is so nice and she never left our conversation die down she didn’t make the vist seem awkward she made me feel less nervous I would 100% recommended her

by Christina F.

Sep 17, 2022

Adi and Vanessa were absolutely…

Adi and Vanessa were absolutely wonderful to work with! They were super knowledgeable, extremely personable and so engaging to speak and work with. All my questions were answered and I left with a bag of goodies and a new smile on the way!

by Michelle W.

Sep 17, 2022

The in-office experience at my nearby…

The in-office experience at my nearby Smile Direct Location was seamless. It was quick, easy, and the representatives made it a pleasant experience. All of my questions and concerns were addressed and they made me feel very welcome and comfortable.

by Fleming93

Sep 17, 2022

Skeptical

I was not greeted upon entrance. There was a waiting room full of people. Someone had their phone on speaker loud. Later, I found out it was a training for the dental office adjacent. Someone told me to sit in an empty chair and wait. 5 min. Later my consultant showed up. Very sweet, but felt scripted. I really hope this is legitimate, because after this experience, It felt very sketchy.

by Jeffery

Sep 17, 2022

Great experience

Great experience, excited to get started on my smile! The whole office is exceedingly nice and welcoming, with upmost professionalism. Melanie helped me with my smile today and she was very knowledgeable and personable, answering any questions or concerns I had.

by Harold933

Sep 16, 2022

A-1 Service, as usual!

The associate was extremely helpful and kind! It was a quick visit since I just needed scans for a retainer, BUT everything I visit, I'm reminded of why I keep recommending SmileDirect Club to anyone that will listen lol!

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